ClaimsDesk guides policyholders through the entire claims process with a friendly AI chat — then delivers instant assessments to your agents for final review and payout.
No account needed to submit a claim · Results in under 2 minutes
A seamless pipeline from client submission through AI triage to human approval.
Policyholders submit their claim through a guided AI conversation — no forms, no jargon.
The AI scores legitimacy, estimates payout, flags fraud risk and recommends approve or review.
Your team reviews the AI-assessed claim in the portal, with all details pre-populated and scored.
Agent approves and initiates the payout. The client is notified automatically. Done.
Built for insurers who want to move faster without sacrificing accuracy or compliance.
Every claim receives a legitimacy score (0–100), fraud risk rating, and recommended payout estimate — before any agent touches it.
No confusing forms. Clients answer natural questions at their own pace, with quick-tap options for common answers.
Agents see all claims — from both the client portal and staff-entered — in one live dashboard with status, priority and AI flags.
The AI analyses patterns in descriptions, amounts and dates to flag high-risk claims before they reach payout stage.
High-value or urgent claims are automatically elevated in the queue so your team always works the most critical cases first.
All claims sync instantly to Firestore. No server required — the whole system runs as static files you can host anywhere.
Submit a test claim in under two minutes, or log in to the agent portal to see how the dashboard works.